Employee Relations System
ERS manages all labour law related processes including grievance procedures, disciplinary procedures, CCMA and Bargaining Council processes, as well as Court processes.
The workflow system guides the user through processes with helpful hints and alerts the user of deadlines. It further tracks cases' progress and keeps statistics along the way. Management of hearing details and case outcomes becomes a breeze, while the automatic correspondence sent to union member/ employer through all phases via sms / fax / e-mail not only saves time, but also improves communication.